Important information for registered users
1. Your Account
2. Set a new password
3. Login
4. Account overview
5. Watch list
6. Support
Due to the relocation of our IT systems, when you log in for the first time, you have to set a new password for your previously registered e-mail address.
1. Your Account
Select the menu items “Account” and “Login” on the homepage to log in the FALLER online shop.
2. Set a new password
Then, please request an e-mail with a link to change your password under “Forgotten Password”.
3. Login
After completing the process, you can log in with your new password by clicking on “Account” and “Login” in the menu.
4. Account overview
After logging in, you will be taken to the overview of your account with your personal details, the area for your future orders and a watch list where you can save your favourite products.
5. Watch list
Click on the heart symbol next to a product to add it as a favourite to your watch list.
6. Support
If you have any questions or require support, we will be happy to help you over the phone on +49 (0)7723/651-103 or by email at vertrieb@faller.de.
We hope you have fun browsing and shopping.
Your FALLER Shop Team