Advice

Contact the FALLER Online shop

If you have questions about your order, login or registration, then do not hesitate to contact us.

Email: vertrieb@faller.de
Telephone: +49 (0)7723/651-103

Telephone service hours:
Monday – Thursday: 8am – 12pm | 1pm – 4pm
Friday: 8am – 12pm

Please note the limited telephone office hours during our company holidays:

1st August 2022 – 19th August 2022
8:00 a.m. – 12 p.m.

Contact the FALLER Customer Service

If you would like advice on our products, to order spare parts or to have a product serviced or repaired, FALLER Customer Services is here to help and will be happy to provide you with expert assistance.

Service department:
Email: kundendienst@faller.de
Telephone: +49 (0)7723/651-106

Technical service:
Email: Technischer-Kundendienst@faller.de
Telephone: +49 (0)7723/651-241

Telephone service hours:
June – August
Monday – Thursday: 9am – 1pm
Friday: 9am – 12pm

September – May
Monday – Wednesday: 9am – 1pm
Thursday: 9am – 4pm
Friday: 9am – 12pm