1.    Payment methods

2.    Invoice

3.    Security

1.    Payment methods

To facilitate secure and convenient shopping in the FALLER online shop, we offer the following payment methods, depending on the country of delivery:

  • Credit cards (Mastercard, Visa)
  • PayPal
  • Instant transfer

Gebr. FALLER GmbH reserves the right not to offer certain payment methods in individual cases and to refer to other payment methods.

Payment by credit card (Mastercard, Visa)

In the FALLER online shop we accept credit cards issued by the providers "Mastercard" and "VISA".

Payments can only be made up to a maximum amount of EUR 1,000.

To pay by credit card, you will need the 16-digit card number, the validity period and the security code (also called CVV/CVC). On VISA and Mastercard cards, the security code is the last 3 digits in the signature field on the back of the card.

Your credit card will be charged when you complete your order.

Payment by PayPal

PayPal is an online payment service that lets you pay securely, easily and quickly.

At the end of the order process you will be transferred directly to the PayPal website to make your payment, and the amount will be debited from your credit card or bank account.

After successfully making a payment with PayPal, you will be redirected to the FALLER online shop.

If you are not yet a PayPal customer, you can open a PayPal account during the ordering process and then confirm the payment.

You can find more information about PayPal at

Payment by instant transfer

Instant transfer is an easy-to-use, direct bank transfer procedure which is based on the high security standards of online banking and regularly checked by the TÜV for data protection security.

Instant transfer works like a normal online bank transfer from your bank. In principle, every customer can use instant transfer as a payment method if they have an activated online banking account with PIN/TAN procedure.

Immediately after you have clicked on the "Order with an obligation to pay" button at the checkout, the transfer process is started and the transfer screen is loaded. In a prefilled transfer form (payment recipient, order number, invoice amount, purpose of transfer) you only need to enter your IBAN, your BIC and your name, and finally confirm the transaction as usual with a PIN/TAN generated by your online banking.

Please note that there are a few banks that do not yet offer instant transfer.

2.    Invoice

The invoice will be sent in PDF format by email.

3.    Security

We use tested encryption techniques to protect your data from unauthorized access by third parties. With SSL (Secure Socket Layer), all order and credit card data is transmitted to us in encrypted form and is of course handled confidentially.

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