Login error | Explanation!

Strange things happen sometimes

Below you will find a brief explanation of the various login errors.

Error: User not recognised!

The user with the user name or password that you entered is not recognised.

Please re-enter your user name and your password and try again.

Should you have forgotten your login details, you can create a new password under »Forgot password«.

Error: User not activated!

After registration, every user receives a confirmation e-mail with a request to activate the account through an embedded link.

If the user does not activate the account, the sent data is automatically deleted after 72 hours.

Error: User blocked!

Your account was blocked. Please contact us at +49 (0)7723/651-103 to learn the reason for the block or to remove it.

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