Below you will find a brief explanation of the various login errors.
Error: User not recognised!
The user with the user name or password that you entered is not recognised.
Please re-enter your user name and your password and try again.
Should you have forgotten your login details, you can create a new password under »Forgot password«.
Error: User not activated!
After registration, every user receives a confirmation e-mail with a request to activate the account through an embedded link.
If the user does not activate the account, the sent data is automatically deleted after 72 hours.
Error: User blocked!
Your account was blocked. Please contact us at +49 (0)7723/651-103 to learn the reason for the block or to remove it.
