Should you require a wearing part, should you not be able to handle one of our construction kits or building elements, should an important part be missing or constructional error have occurred - more often than not, we have spare parts. Our employees help quickly and without red tape.
Requesting spare parts:
- Item number - Model name - Moulded part and part number - For shells and decorative parts please also indicate the code number - Address
In case of complaints we shall also require the invoice voucher documenting your purchase. The period of guarantee is 24 months.
Contact Service department Gebr. FALLER GmbH Kreuzstraße 9 78148 Gütenbach 07723/651-106 kundendienst@faller.de Service hours: Mondays - Thursdays: 9 am - 14 pm Fridays: 9 am - 12 am |
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